Effective Date: February 28, 2026
Monique Kaldy (“Agent,” “We,” “Our,” or “Us”) respects your privacy and is committed to protecting your personal information.
Monique Kaldy
Phone: 831.455.6099
Email: monique(at)moniquekaldy(dotted)com
CA DRE License #: 02160707
Nevada License (NRED): BS.144964
Brokerage: Coldwell Banker Realty
This Privacy Policy explains how we collect, use, protect, and disclose information collected through our website, CRM systems (including Follow Up Boss), and related communications.
Information We Collect
We may collect the following personal information when you voluntarily provide it through our website, landing pages, forms, open house registrations, property inquiries, or other communications:
- Full name
- Email address
- Phone number
- Mailing address
- Property interests or preferences
- Communication preferences
- Any additional information you choose to provide
We may also collect non-personal information such as IP address, browser type, device type, and website usage data through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Respond to property inquiries
- Schedule showings and consultations
- Provide real estate services
- Send listing alerts and market updates
- Confirm appointments
- Send transactional and marketing communications
- Improve our services
- Comply with legal obligations
We do not sell your personal information to third parties.
CRM & Third-Party Service Providers
We may store and manage your information using secure third-party CRM systems, including Follow Up Boss, and other service providers that assist in delivering real estate services. These providers are contractually obligated to safeguard your information.
SMS Messaging Terms & Conditions
By providing your phone number and opting in through our website, forms, open house sign-ins, or other communication channels, you expressly consent to receive SMS text messages from Monique Kaldy for transactional and marketing purposes.
1. Types of SMS Communications
Messages may include:
- Appointment confirmations and reminders
- Property information and listing updates
- Follow-ups regarding inquiries
- Schedule changes or important updates
- Real estate marketing communications
2. Consent
Your consent to receive SMS messages is not a condition of purchase of any goods or services. By submitting your phone number, you confirm that you are the authorized user of that number and agree to receive text communications.
3. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After texting “STOP,” you will receive confirmation of your opt-out, and you will no longer receive SMS messages unless you re-subscribe.
To rejoin, you may opt in again through a form or by providing consent.
4. Help Instructions
For assistance, reply:
HELP
Or contact us directly at:
Phone: 831-455-6099
Email: [email protected]
5. Message Frequency
Message frequency may vary depending on your interactions, property inquiries, and service requests.
6. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Please contact your wireless provider for details.
7. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Data Protection
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission is completely secure.
Your Privacy Rights (California & Nevada Residents)
As a licensed real estate professional in California and Nevada, you may have rights under applicable state privacy laws, including:
- The right to request access to personal information
- The right to correction or deletion (subject to legal retention requirements)
- The right to opt out of certain data uses
To exercise your rights, contact:
Phone: 831-455-6099
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
For questions regarding this Privacy Policy or SMS communications:
Monique Kaldy
Phone: 831.455.6099
Email: monique(at)moniquekaldy(dotted)com
CA DRE #: 02160707
NRED #: BS.144964
Brokerage: Coldwell Banker Realty